Our 30-Day Home Trial Window
We understand that seeing an accent vase or textured throw pillow online is different from testing it against your natural sunlight, paint swatches, and coffee table wood grain. You have 30 calendar days from the date of delivery to unbox your item, inspect its finish, and decide if it fits your interior vision. If it does not belong in your home, we make returning it straightforward.
Eligible Return Condition
To qualify for a full refund, items must be in unused, unwashed condition and returned in their original protective packaging with all hardware, cords, or inserts accounted for. Wall hangings must show no mounting damage, and textiles must remain free of pet hair, household scents, or laundering marks. Carefully repackage the item to avoid chips or breakage on the return trip.
How to Start a Return in Minutes
Initiating a return takes two minutes. Email support@moxieglams.com with your order number and the name of the piece you wish to send back. Our customer support team will reply within 24 business hours with your return authorization code and step-by-step warehouse shipping instructions. We never require you to navigate confusing third-party phone trees.
Fast Reimbursements to Your Original Account
Once our intake team inspects and checks in your return at our processing center, your refund is processed within 3 to 5 business days. Your bank or credit card provider will post the credit directly back to your original payment method. If you prefer store credit for an instant exchange, we apply a 100% credit code to your account the same afternoon.
Browse our curated home collections with total styling confidence and 30-day buyer protection.
